89bet's Terms & Conditions

These Terms and Conditions ("Terms") apply to the use of the 89bet platform and its website, mobile application, and related services ("Platform"). These Terms form a legally binding agreement between you ("Member" or "User") and 89bet ("Company").

By accessing the platform, creating an account, or using any of our services, you are deemed to have fully agreed to these Terms & Conditions. If you disagree with any part of these terms, please refrain from using the platform.

These Terms and Conditions of 89bet have been prepared in accordance with the laws applicable in Bangladesh. Should any dispute arise, both parties will seek to resolve it through mutual discussion.

To open an account and participate in games on 89bet, you must meet the following eligibility requirements.

Age Requirements

• Members must be 18 years of age or older.
• Age must be declared at the time of registration, and identity documents may be required for verification.
• Allowing any underage individual to use your account is strictly prohibited.
• Any account created using a falsified age will be terminated and the balance forfeited.

Other Eligibility Requirements

• Each individual may register only one account.
• All information provided during account registration must be truthful and accurate.
• Members must have a valid mobile banking account (bKash, Nagad, or Rocket) registered in their own name.
• Employees of 89bet or their family members must obtain prior approval from management before participating.

Each member is personally responsible for the security of their own account. 89bet will not be held liable for any unauthorized use of a member's account.

Account Registration Rules

• You must provide your real name, mobile number, and email address when registering.
• Passwords must be at least 8 characters long and contain a combination of letters and numbers.
• Members are responsible for keeping their account information up to date.
• If a single individual is found to hold multiple accounts, all associated accounts may be closed.

Account Security

• Never share your login credentials (password, OTP) with anyone.
• Enabling Two-Factor Authentication (2FA) is strongly recommended.
• If you notice any suspicious activity, report it to 89bet Support immediately.
• If you log in on a public device, make sure to log out immediately after use.

All rules governing financial transactions on 89bet are outlined in this section. Please read them carefully before making any transaction.

Deposit Rules

• Deposits must be made using a payment method registered in the member's own name.
• Minimum deposit amounts may vary depending on the payment method used.
• Service charges applied by the payment method during a deposit may be borne by the member.
• Using a third-party payment method (such as someone else's bKash or Nagad) is strictly prohibited.

Withdrawal Rules

• Withdrawals may only be made to verified payment methods.
• Minimum withdrawal limits apply — see the Payments page for details.
• KYC verification is mandatory before your first withdrawal.
• Withdrawal requests are typically processed within 30 minutes to 2 hours.
• 89bet may request additional documentation in the case of suspicious transactions.

89bet regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the offer page. The general bonus policy is outlined here.

General Terms for Claiming Bonuses

• Bonuses are available to eligible members only — eligibility criteria vary by offer.
• A member may not claim the same bonus more than once.
• Bonus balance cannot be withdrawn directly — it converts to withdrawable cash only after the Wagering Requirement is met.
• Bonuses have an expiry date. Any unused bonus will be forfeited once it expires.

Wagering Requirement

A Wagering Requirement means a specified amount must be wagered before a bonus can be withdrawn. For example, a 10x Wagering Requirement on a ৳1,000 bonus means a total of ৳10,000 must be wagered.

• Wagering is counted from real money bets only.
• Not all games contribute equally to wagering — slots generally contribute 100%.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirement has been met.

Bonus Abuse

• Any attempt to abuse bonuses or obtain them through fraudulent means will result in account termination.
• Claiming bonuses on multiple accounts from the same household or the same device is not permitted.
• In the event of any bonus-related dispute, 89bet's decision will be considered final.

All games on 89bet operate using third-party certified Random Number Generator (RNG) technology. Game outcomes are entirely random and cannot be predetermined by anyone.

Core Principles of Gaming

• Each game has its own rules, which can be viewed from within the game.
• If a technical error causes an abnormal game outcome, that round may be voided and the bet will be refunded.
• If your internet connection drops during a game, it will resume from the last state saved on the game server.
• In the event of a dispute over a game outcome, server logs will serve as the definitive record.

Betting Limits

• Minimum and maximum bet limits are set for each game.
• 89bet reserves the right to adjust betting limits at any time.
• Accounts may be reviewed if unusual betting patterns are detected.

The following activities are strictly prohibited on the 89bet platform. Violating these rules may result in account termination and balance forfeiture.

• Multiple Accounts: A single individual may not operate more than one account.
• Money Laundering: Using the platform for the purpose of money laundering is strictly prohibited.
• Bots & Automation: Using automated software or bots to participate in games is strictly prohibited.
• Collusion: Attempting to influence game outcomes by colluding with other players is strictly prohibited.
• Bonus Abuse: Manipulating gaming patterns to circumvent bonus conditions is strictly prohibited.
• Third-Party Payments: Using a payment method not registered in your own name is strictly prohibited.
• Fraudulent Information: The use of false identities or forged documents is strictly prohibited.
• Hacking: Attempting to breach the platform's security systems is strictly prohibited.

89bet places responsible gaming at the top of its priorities. We believe gaming is for entertainment — not to cause financial or emotional harm to anyone.

Member Rights & Benefits

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Limit: Set a maximum time limit for continuous play.
• Cool-off Period: Temporarily suspend your account for 7, 14, or 30 days.
• Self-Exclusion: For extended breaks, self-exclusion is available for periods ranging from 3 months to 5 years.

If you feel you may have a problem with gaming, visit 89bet's Responsible Gaming You'll find detailed help on the page.

89bet places the highest priority on protecting members' personal data. For full details on how information is collected and used, Privacy Policy available on the page.

• Member information is never sold to third parties.
• Only information necessary for the operation of the platform is collected.
• All data is protected with SSL encryption.
• Information may be disclosed to relevant authorities when required by law.

Either the member or 89bet may close an account. The rules for both scenarios are outlined below.

Account Closure at Member's Request

• Members may request account closure at any time via live chat or email.
• Members will be given the opportunity to withdraw their balance before an account is closed.
• After an account is closed, the member's transaction history will be retained for a specified period.

Account Closure by 89bet

• Accounts may be closed without prior notice in the event of a terms violation.
• If prohibited activity is proven, the account balance may be forfeited.
• A member may appeal an account closure — all appeals will be reviewed.

89bet takes all member disputes and complaints seriously and works to resolve them promptly.

Complaints Process

• First, contact the support team via live chat to raise the issue.
• The support team will provide an initial response within 48 hours.
• Complex cases may take up to 7 business days to review.
• If you are not satisfied with the support team's resolution, you may escalate the matter to a higher department.

89bet reserves the right to modify, amend, or revoke these Terms & Conditions at any time.

• Members will be notified of significant changes via email or push notification.
• Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.
• If a member does not agree to the changes, they may close their account.

Change History